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Summer 2021 FAQs

We are grateful for the trust and support you have offered us, especially during this turbulent time. While we could not have imagined a year ago what 2020 would look like, our community proved its steady strength and resilience. We can’t wait to leverage our communal power as we come together for a summer like no other.

The health and safety of our families has always been and will remain our top priority as we work to open camp safely. Living with the new reality of COVID-19, some elements of camp life will look different, and we are committed to delivering the same level of excellence in programming and camper care as we always have.

We are so excited to be planning for an amazing summer! We cannot wait to welcome you back to the Bubble!


We are working to open camp safely and will be as transparent as possible as we further develop our summer plans. We anticipate that elements of camp will look different this year. Areas that will ne modified include dining hall and health center procedures, capacity and spacing, programming, Personal Protective Equipment (PPE) usage (such as masks), limiting individuals coming and going from camp, physical distancing requirements, housekeeping protocols, and more.

We know that the best practices surrounding COVID-19 are continually changing. We will remain responsive to ever-evolving local standards and protocols. The URJ camping system is working with a team of medical experts, including infectious disease doctors, to guide our decisions and revamp our protocols and procedures. We are also working in close coordination with the American Camping Association and the Foundation for Jewish Camp to gather insights from the field. We continue to closely monitor Commonwealth of Massachusetts and Center for Disease Control (CDC) guidelines as well.


Dates and Rates for Summer 2021 can be found on our website. Our session structure remains the same as previous years. 


We pride ourselves on having amazing staff whose focus is the care and wellbeing of our campers. This year will be no exception. We know that our staff are eager to return. Staff will be trained in the latest health and safety precautions, including COVID-19 training. Days off and staff excursions out of camp will have limitations. In addition, each year we hire amazing international staff, from Israel and beyond, who bring a wealth of skills and experience to our community. We are working closely with our international staffing agencies to continue this process. We will follow their lead regarding restrictions, work permit allowances, etc.


We recognize that while a return to camp life is much anticipated and exciting, it also brings with its anxieties and concerns. Our campers and staff have lived anything but normal lives over number of months, some of whom may have suffered their own losses due to COVID-19. Changes to our camp program and routine will bring some unfamiliarity and adjustment. Our staff will be trained in supporting our campers and building community at this unusual time. Our Community Care Team  will provide additional support to campers and staff. As always, we will communicate and partner with families as challenges arise. We know that the connection, routine, and support that camp life offers will be eagerly welcomed and is exceptionally important today for our campers and staff.


Out of an abundance of caution, we are not planning off-site trips this summer. (amusement parks, hikes, Machon rafting, Olim trip to Montreal, etc.)  


We are sensitive to the fact that any outside guests could present additional risks to the camp community. This summer we are unable to welcome visitors and guests onto camp.


Our 2021 fees and payment schedules can be found on our website. Every year the tuition at camp is adjusted due to rising operating costs and ongoing improvements and upgrades to our program. This year, we also anticipate additional expenses related to COVID-19 around staffing, equipment, testing, and more.

Upon registering and paying the $350 non-refundable administrative deposit per camper per session, families will have three options for payment:

  1. Payment in full at the time of registration
  2. The three-payment plan described below (January 15, March 15, April 15)
  3. Monthly payments between December and April

Deposits and electronic payments may be made by E-check (ACH), Debit Card, or Credit Card (we accept Visa, Mastercard, and Discover). A non-refundable 2.75% credit card processing fee will be added to all credit card transactions. To avoid credit card processing fees, families can choose to pay by E-check or debit card. E-Check will allow tuition to be deducted directly from either your checking or savings account.

The URJ Camps payment schedule:

  • January 28, 2021 – (150 days prior to Camp’s first session start date) – 25% of tuition payment is due
  • March 29, 2021 – (90 days prior to Camp’s first session start date) – an additional 50% of tuition payment is due (75% of tuition paid)
  • April 28, 2021 – (60 days prior to Camp’s first session start date) – final payment is due

Families will have the option to purchase third party trip and travel insurance. More information can be found on our website.


Yes! We strive to make camp affordable for all families. The scholarship application will be available upon confirmation of enrollment. You can find it on the Forms and Documents page of your CampInTouch account. Once your scholarship application is received, we will manually update your payment plan based on the preferences indicated in your application. More information can be found on our website.


We will remain nimble and responsive to ever-evolving local standards and protocols. If camp is unable or elects not to open camp due to government regulations or if camp chooses not to open at its own discretion, you will receive a full refund, including the deposit, without penalty.

If camp is required to make a change to a camper session prior to summer, families will be notified in writing. Camp will provide an opportunity at that time for families to cancel their registration without penalty (including the return of any deposit).

Should a family decide to cancel on their own, all normal cancellation policies will apply.

The URJ Camps refund policy states that:

  • Cancellation before March 29, 2021 (by 90 days or more prior to the first session start date) – 100% of tuition is refundable except for the non-refundable administrative deposit ($350 per camper per session).
  • Cancellation between March 29 – May 13, 2021 (90 days and 45 days prior to the first session start date) – 75% of tuition is refundable.
  • Cancellation after May 13, 2021 (by 45 days or less prior to the first session start date)  – no tuition is refunded.
  • Camp reserves the right to refund any eligible refund in multiple installments as determined by Camp.

Additional details on the refund policy can be found in our Terms and Conditions.

The Basics

Who are the campers?

Crane Lake Camp strives to embody the “audacious hospitality” of the Reform Movement. We welcome campers and staff members from all families –including those with interfaith, same-sex or single parents–or those who themselves identify as a person of color or LGBTQ.

Eisner and Crane Lake Camps are proud of our open, supportive and inclusive environments. The make-up of the URJ and our programs is as diverse as our population, therefore our communities represent that vibrant and colorful fabric that makes up the Reform Jewish population.  Our program is created to strengthen the self-esteem, Jewish identity, and connection to the Jewish community of all campers through the supportive nature of our people, staff, and programs.

Campers range from ages of 8 to 17 and are entering grades 3-12. A great many of our campers and staff members come from the greater New York and Boston areas, yet we have representation from all over the Northeast as well as from across the United States and overseas. Most of our overnight campers are members of Reform Jewish synagogues.

Where is Crane Lake Camp located?

Crane Lake Camp is located in West Stockbridge, a small town in the beautiful Berkshire Mountains of western Massachusetts, right on the border with New York State. Our private, 110-acre spectacular campgrounds are on the shores of the beautiful, spring-fed Crane Lake, nestled in the Berkshire Mountains.

What am I supposed to pack?

Check out our Packing List!

What is camp’s package policy?

After much conversation with our staff, the Eisner Crane Lake Board of Directors, and other summer camp directors, our camps have a no-package policy for campers.** This includes boxes or large mailing envelopes of any size. Camp will only accept up to a standard #10 size business envelope (4-1/8″ x 9-1/2″).

**Because of COVID restrictions, in 2021, full summer campers will be allowed to receive one box of any necessary supplies (no food) after their Visiting Day zoom call with their family.


Our experience through the years has shown us that our current system of accepting packages from families cannot be sustained. We believe this decision is truly in the best interests of our campers. Here’s why:

  • The volume of packages that arrives in camp each day creates a community of “have and have-nots” and undermines our efforts to create a Jewish community in which each camper feels that he or she is valued and treated equally.
  • Some campers don’t receive any packages, which leads to feelings of sadness and jealousy; others receive so many packages they literally cannot manage all of the “stuff” in their cabins.
  • Our staff spends hours organizing and sorting hundreds of packages daily, giving them less time to spend with campers.
  • Empty packages produce a tremendous amount of waste.
  • Campers sacrifice much of their free time in the afternoon retrieving packages from the mailroom.
  • With the current load of packages, UPS and Fed Ex trucks drive in and out of camp several times a day, forcing campers from the roads.
  • Sadly, many parents do not respect our no-food policy, and others forget to share that policy with extended family members. The food, candy and gum that arrives in these packages (hidden or otherwise) must be taken away, disappointing the camper.
  • Parents have told us that it is expensive and burdensome to fill and mail packages, and that they often feel pressure to do so.
  • Other Jewish overnight camps which have instituted similar no-package policies report that the burden it lifted from parents, campers, and camp staff has been positively received.

Of course, we understand that sometimes sending items to camp will be necessary. If your camper has forgotten something (e.g., a teddy bear) or needs something new (e.g., running shoes or more sunscreen), you will be able to send those types of items. We will set up a dedicated email address so you can contact us in advance about these needs. Please note that this will be done on an exception-only basis. Unless we know a package is coming, we will refuse to accept it at camp. Full-summer and second session Olim campers should come to camp with all of their Maccabiah color garb and gear. More information on our new process will be included in the parent materials sent later this spring.

This new policy puts us in line with the policies of many other camps.  We hope you agree that this is a positive change, and we are grateful for your cooperation. Thank you in advance for doing your part to ensure that Eisner and Crane Lake Camps live according to their values and principles.

What are the cabins like?

All cabins have indoor plumbing with toilets, showers, and sinks. Campers and staff sleep on bunk beds (all top bunks have bed rails). Storage units (cubbies) are provided in every cabin for campers to store their belongings. Campers participate in keeping their bunks clean each day, and camp’s housekeeping staff clean and sterilize all of the bathrooms daily. Watch this video for a camper tour of some of our bunks!

What is the food like?

It’s pretty simple…our campers and staff love our food! Even the pickiest of eaters will enjoy our meals because of the variety we offer. We strive to serve all of our campers’ dietary needs by offering a wide variety of meal options that are kid friendly and healthy. Each day’s breakfast includes a favorite such as pancakes, French toast, oatmeal, waffles, eggs or croissants. Cold cereal, fresh cut fruit, Greek yogurt, milk, and orange juice are also always available. Lunch favorites include pizza, macaroni and cheese, chicken tenders, grilled cheese sandwiches, and meatball subs. And dinner favorites are baked ziti, spaghetti and meatballs, brisket, chicken wings, and turkey dinner. At both lunch and dinner, campers are welcome to have fresh salad, soy nut butter and jelly and fresh fruit. We offer salad/breakfast bars at every meal. Campers enjoy a weekly outdoor barbeque with burgers and hot dogs, as well as an outdoor Shabbat breakfast buffet, and outdoor Shabbat lunch.

Vegetarian, gluten-free, and lactose-free alternatives are always available. Crane Lake offers a safe environment for campers with food allergies and always have a complete list of ingredients of our meals on hand. Please call our office to discuss any specific food questions.

Kosher Style? What does that mean?

Meals are served kosher style, which means we do not serve milk and meat together. We are not a kosher facility, yet we do not serve pork or shellfish (or products containing them) and they are not permitted on campgrounds. When meat is served, kosher and vegetarian options are offered, and a non-dairy dessert is served.

Do you do laundry at camp?

Laundry is sent out once each week at camp (no additional fee). On the first day of the session, each camper receives an individual laundry bag. Each week, campers fill their bags and in 24 hours, we return their bags with clean folded clothes.

Health & Safety

How do you handle safety and security at camp?

We take safety and security at camp very seriously. All of the camp directors participate in extensive professional training to handle minor and major safety and security situations. Our summer staff are trained to manage and handle safety and security situations during our pre-camp orientation. 24-hour, on-site security staff monitors and keeps camp safe. Access to camp is restricted and available only through a security gate. All visitors must sign in before entering the site.

Additionally, we are located across the street from the police department and have excellent relationships with the town. They are very familiar with our campgrounds and schedules and are readily available as needed.

What medical facilities do you have at camp? What happens if my child gets sick?

Our goal at camp is to maintain your child’s health. Our wonderful 24-hour Health Center is staffed by registered nurses and a physician, all of whom live on camp property and is equipped with supplies to deal with minor injuries and illnesses. Our medical staff coordinates and monitors all daily medication distribution along with any as-needed medications directed to campers.

All over-the-counter or prescription medication (except in certain instances like asthma inhalers, nose sprays and creams) are locked in our medicine dispensary in the dining hall and are only available to campers as distributed by our medical staff.

Amidst COVID restrictions and modifications, tele-health visits will be arranged if an escalation is needed. In addition, we have a great relationship with our local emergency service departments and can easily move individuals needing more services. If necessary, multiple local hospitals are close by, and emergency services are available immediately.

Is there an immunization policy?

Yes, the Union for Reform Judaism requires that all camp and travel program participants, staff and faculty must be immunized. For more information, read the URJ Policy Statement on Vaccine Status.

How do you protect children at camp?


At the heart of our Reform Movement is our enduring commitment to shaping a more whole, just and compassionate world. That holy work includes ensuring that each and every member of our camp community – especially our children – are protected and that their physical, mental, emotional, and spiritual health and safety is our highest priority.

In addition to the physical health of our campers and staff, we are especially attuned to the mental health needs of our camp community coming on the heels of such a difficult and challenging year. URJ Camps have extensively prepared for helping campers adjust to COVID bubbles, testing, PPE, and other new safety features at camp. Each camp has plans and staffing for Camper Care that includes social work personnel to guide staff and to directly respond to camper concerns.

The URJ also remains committed to ensuring the most robust child protection practices, fostering an environment of prevention, protection, and support for raising concerns.

  • For over five years, we have partnered with the Baltimore Child Abuse Center (BCAC) to collaborate in preparing and providing our staff training for abuse prevention.

  • Every member of our camp staff has or will undergo training in how to prevent, recognize, respond to, and report abuse. This year, as in the past, we have worked with BCAC to continuously improve our protocols.

  • Every URJ Camp staff member must pass annual background checks, and are required to participate in annual anti-harassment and discrimination training as has been the case for the last four years.

  • We continue to update employment policies, practices, and procedures, and provide ongoing training for our staff on topics such as workplace guidelines, and diversity, equity, and inclusion.

  • To continue our work in these areas to align with our values on an ongoing basis, we hired Melissa Johnson last year as our General Counsel and Vice President for People and Culture. As well, the URJ recently engaged Mary Beth Hogan of Debevoise & Plimpton, a nationally regarded firm that has worked with a number of leading organizations, schools and universities on creating safe and healthful environments.

Should you ever have any concerns or knowledge of misconduct now or in the future, or that have taken place in the past, please do not hesitate to reach out to Missy or Mary Beth.

We recognize that it is uncomfortable to talk about child mistreatment and the reason that we do so openly with you and our staff is to be able to address and train for these challenges head on.

Nothing is more important than the physical, emotional and mental health and well-being of our communities; indeed, we view this as our sacred moral responsibility. It is, and always will be, our highest priority.

Staff information

Who will be taking care of my camper(s)?

Our staff has been carefully selected and intensely trained by our camp directors to keep our campers, safe, happy and instill the values of Crane Lake Camp. All staff members participate in an intensive training program before our campers arrive which includes workshops led by our camp directors, outside professionals, and industry experts.

Our bunk counselors are Jewish college and university students who bring abundant warmth and energy to our camp community. Our various sports coaches, lifeguards, and arts and outdoor adventure instructors are both college and graduate students from all over the world who share their particular areas of expertise with our campers.

A rotating group of dynamic rabbis, cantors, and educators from our URJ congregations come to camp for a week or two at a time to explore Judaism, worship and have fun with our campers. Our education faculty is an essential part of the Reform Jewish community at camp.

Over 20 energetic Israelis join our staff each summer. They are coaches, instructors, and bunk counselors, infusing Israeli culture into the daily life at camp as well as creating Israel-themed evening programs, and teaching us some Hebrew.

What is the counselor-to-camper ratio?

There is one counselor for every four campers in each cabin. We position counselors to sleep in each of the corners of the cabin to ensure that campers can easily locate a counselor at night. We take great pride in our quality camper supervision; whenever campers are in their cabins, a counselor is there as well. At night, when campers return to their bunks to go to sleep after their evening program, a counselor remains in the bunk to supervise the campers. All general counselors sleep in the cabin with the campers.

How are Crane lake staff trained to care for campers?

Our staff has been carefully selected and intensely trained by our camp directors to keep our campers safe, happy and instill the values of Crane Lake. Before our campers arrive, all staff members participate in an intensive training program. This on-site training includes workshops led by our camp directors, outside professionals, and industry experts.

Our Leadership Team, who work as unit heads and department heads, arrive at camp three weeks before our campers. Our specialists, including coaches, art instructors, lifeguards, ropes course instructors, outdoor education and Limmud (Jewish learning) staff arrive more than two weeks before our campers. They have ample time to train, get certified by outside professionals when appropriate, and set up their activity areas. Our general counselors arrive at camp eight days before the campers arrive, joining the specialists for Staff Training Week in which they learn about working with children and being a Crane Lake staff member. When Opening Day arrives, our entire staff is confident, energized, excited, and ready to meet our campers.