Village Pharmacy FAQs

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Village Pharmacy FAQs

 

How is my insurance billed? How am I billed for co-pays?
Lenox Village Integrative Pharmacy (AKA Village Pharmacy) bills your insurance company directly as prescriptions are filled.  Copays, deductibles, the cost of over-the-counter medications, and all uncovered medications will be charged to your credit card. Village Pharmacy accepts most Medicaid and all major prescription plans.

How much does Lenox Village Pharmacy charge for this service?
Village Pharmacy charges a $50 fee for the medication packaging and delivery to camp; Crane Lake covers $25, and families are charged the remaining $25.

A late fee of an additional $75 (total of $100) will be charged to families if the pharmacy does not receive your camper’s prescriptions (for both sessions) by June 5, 2021.

What will my prescriptions cost me through the Village Pharmacy program?
No different than your local pharmacy. Insurance co-payments and/or deductibles are determined by your insurance carrier and prescription coverage.

How will I be charged?
Since Village Pharmacy is a fully functioning pharmacy, they will bill you directly.

What is the relationship between Village Pharmacy and Crane Lake Camp?
Village Pharmacy is an independent pharmacy that has been chosen by Crane Lake Camp to provide medication services for its campers. They are a third-party provider and are not associated with Crane Lake Camp.

What information do I need to share with my child’s physician so that they can provide the correct prescription?
Please click here for a letter that can be given to your physician. This letter has information about Non-Controlled, Controlled/Schedule II Medications.

How are the medications packaged?
Each dose of medication is sealed in a medication card with a detailed label that includes your child’s name, date of birth, medications enclosed, date and time to be administered, and any special instructions. The camp staff simply tears open the perforated section of the card and hands your child the medications. Please note that only medications in pill form can be included in the dose strip. Other medications, such as inhalers, creams, and liquids, are dispensed and labeled separately and shipped to camp with your child’s other medications (if you choose to have Village Pharmacy fill these prescriptions as well, otherwise you will bring them with you on Opening Day).

Do I need to have Village Pharmacy package my child’s over the counter (OTC) medications such as vitamins, Lactaid, Melatonin, Allegra, Claritin, Alavert, Sudafed, Tavist, Zyrtec, etc?
Yes. When you register, please provide them with detailed information regarding OTC’s, including dose and time of day at which they should be administered (breakfast, lunch, snack, dinner, or bedtime). You do not need a prescription to have Village Pharmacy administer OTCs. Our pharmacy will package these items with any prescription medications dosed at the same time of day. As-needed medications can also be packaged by Lenox Village Pharmacy.

What if my child is prescribed a controlled medication such as Adderall or Concerta?
We must receive an electronic prescription (or original prescription if your doctor does not electronically prescribe) for all controlled medications prior to shipping the medication. Please click here for a letter to give to your physician with information about how to write the prescription.

Do I need to have Village Pharmacy package my child’s vitamins and supplements?
Yes. They offer a large assortment of vitamins and nutritional supplements. Please indicate your preferences when registering your child and they will notify you of any availability issues.

Will Village Pharmacy dispense name brands or generics?
Unless the physician specifies “Do Not Substitute” or “Brand Only” our pharmacy will dispense the generic. Many insurance plans will only pay for a generic. IF YOU DO NOT WANT A GENERIC, we ask that you notify your physician in advance and please let the pharmacy know as well. For OTC medications, our pharmacy will provide generics unless you specify otherwise.

What if my child is at camp for longer than a month?
Your doctor can write most prescriptions with refills. For controlled substances, however, an additional thirty-day prescription will be required.

What happens to extra medications if my child is at camp for less than 30 days?
Any unused medications will be sent home with your child on the last day of camp.

We have a ninety-day prescription plan/mandatory mail order. Can I still use Village Pharmacy?
Village Pharmacy can accommodate this situation with the proper planning. Please contact us immediately so that we can plan accordingly.

What time are medications dispensed at camp?
Medications are generally dispensed at:

  • Breakfast
  • Lunch
  • Snack
  • Dinner
  • Bedtime

If you have any questions regarding mealtimes, or other concerns related to your child receiving their medications, please contact Alyson.

Campers taking non-essential meds such as vitamins and 24-hour antihistamines are requested to take them at lunch since most of our campers must take their essential meds in the morning. This will make our morning med call go much more quickly.

My child takes a different dose of the same medication every other day. Can it be packaged that way?
Yes. It is critical that your doctor provides a prescription written exactly how the medications should be given. The pharmacists can only label a prescription according to the exact instructions of the doctor and camp will dispense the medication accordingly.

What happens if I order late?
Village Pharmacy will charge a late fee and a shipping fee. Please note that in order to have your child’s medication ready and waiting in camp on Opening Day it is important that you submit your registration prior to the June 5 deadline (for both sessions).